CUSTOM AI CHATBOTS
We provide AI-powered chatbots tailored for the eCommerce industry, designed to reduce latency and enhance customer satisfaction drastically. Available 24/7, our chatbots offer immediate support, improving shopping experiences, answering queries in real time, and ensuring seamless assistance for your customers at all times.
Advantages of Automation
Increase Efficiency of Consumer Support
Workforce Performance Efficiency
Better Consumer Satisfaction
Reduces Latency
EXAMPLES OF FEW SUCESS STORIES WITH AI CHATBOTS
Klarna's Case Study
Challenge:
Klarna aimed to streamline its customer service operations, providing fast and efficient support to its growing customer base. The challenge was to ensure that their customers could easily navigate payment inquiries, delivery status, and refund issues, without requiring human agents for every interaction.
How was it Solved ?
Implementing intelligent AI driven chatbot designed to enhance the shopping and payment experience for customers.
Impact:
Customers resolve their inquires in less than 2 mins as compared to 11 mins previously.
Estimated to drive $40 Million USD in annual profit improvement .
References:
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